You are responsible for ensuring we* have your correct cellphone numbers and email addresses. We will not be held responsible if your SMS or email is sent to the wrong number or address, if you have not updated your records with the bank. (The inContact section on the Online Banking website allows you to verify and update these details.)
The inContact messaging service will only cater for transactions that are greater than R100.01.
We cannot guarantee the accuracy or arrival of an SMS and/or email. The bank is dependent on external service providers to deliver information on account transactions.
inContact is a messaging value add service, which is additional to any statement you may receive. While we will endeavor to ensure the integrity and content of any email or SMS sent to you, your statement will remain the record of your account transactions.
We accept no liability whatsoever, and you indemnify the bank against any loss, expense, claim or damage, whether direct, indirect or consequential, arising from the use of this service, or arising from any delay or failure by us to send an email or SMS. We make no representation or warranty, whether express or implied, as to the operation and functionality of the service.
By using inContact, you acknowledge and agree to these terms.
The above Terms and Conditions also apply to inContact-Pro, an enhanced form of inContact. By using inContact-Pro you agree to be bound to these terms.
*We refers to FirstRand Bank Limited.
